Coróinvíreas

Update : 27/05/2020

Dia Daoibh,

Tá súil againn go bhfuil sibh ag baint sult as an aimsir deas 😎🌞😎

Today we have made contact with all customers who had booked with us on Cúrsa D 2020.

If you had a place on this course, please follow the instructions on the email you would have received.
Please note that in line with Government restrictions note we are still working from home and contact by email (eolas@uisce.ie) is the best option at the moment.

At this point all customers from Cúrsa A to Cúrsa D have been contacted.

Again, we say go raibh maith agat for your patience and understanding at this difficult time.

Foireann UISCE

 

Update: 20/05/2020

Dia Daoibh,

We are continuing to work on contacting all customers on a course by course basis.

This afternoon we made contact with all customers who were meant to be with us on Cúrsa C 2020.

Our team is available for queries, simply email eolas@uisce.ie

Many thanks as always for you lovely words and support during this difficult period.

Go raibh míle maith agaibh,

Foireann UISCE

 

Update: 14/05/2020

Dia Daoibh,

As previously mentioned we have made contact with everyone due to be on Cúrsa A 2020.

We have now also made contact with all customers who were booked with us on Cúrsa B 2020 (after a slight glitch this morning, apologies again!)

If you are book on either course & have not yet received an email please contact: eolas@uisce.ie.

Go raibh maith agaibh for your patience and understanding during this difficult time.

Foireann UISCE

 

Update: 06/05/2020

Dia Daoibh,

This week we will be contacting everyone due to be with us on Cúrsa A 2020 (31/05/2020 – 14/06/2020)

We have sent an email to those booked on the course above. Please follow the instructions on the email you would have received.If your booking is for a course after this we request that you wait until we contact you, as we are focusing on working in chronological order and due to government restrictions that are in place, we are currently working from home.

Go raibh maith agaibh,

Foireann UISCE

 

21/04/2020

As you may be aware, the Department of Culture, Heritage and the Gaeltacht have recently announced a decision to cancel all Summer Gaeltacht courses for 2020 due to the current Covid-19 crisis.

We are obviously extremely disappointed for all the students who have been looking forward so much to attending Coláiste UISCE this year however we accept that this decision was taken in the interest of public health and safety and we are happy to play our part in fighting this pandemic. As the Irish seanfhocal says “Ar scáth a chéile a mhaireann na daoine” (We all depend on each other)

Like many businesses our onsite administration office is currently closed as a result of the current government restrictions on non-essential work and travel. Therefore, our staff are working from home. While we will continue to respond to all emails, calls and queries, we may not be able to respond immediately however we are providing up to date information for all our customers on this dedicated covid19 webpage.

Due to the high volume of bookings this year, we will be responding to emails and communicating with all customers in relation to their booking options and refunds on a course by course basis based on the plan below:

Course A    04/5/2020 to 08/5/2020
Course B    11/5/2020 to 15/5/2020
Course C    18/5/2020 to 22/5/2020
Course D    25/5/2020 to 29/5/2020
Course E    02/6/2020 to 06/6/2020
Course F    08/6/2020 to 12/6/2020

We will be starting with those who have a place booked on Cúrsa A 2020 (31st May – 14th June). If your booking is for a course after this, we request that you wait until we contact you, as we are focusing on working in chronological order.

During the relevant week listed above, all customers will receive an email with options and instructions regarding the next step including a quick survey in order to assist us deal with your booking. Your cooperation with this is much appreciated.

Also, to help alleviate everyone’s disappointment, we are working on a Virtual Coláiste UISCE Experience online called “Blas UISCE” as well as a Special Edition 2020 Coláiste UISCE hoodie, both of which will be available for purchase soon to all our students who were hoping to attend our courses this Summer.

Finally, we would like to thank you for your understanding and patience during this is challenging time.

Tabhair aire daoibh féin.

Foireann Coláiste UISCE

 

Refunds Schedule

Due to the current high volume of administration and our restricted working conditions please see below for our schedule for the payment of refunds. Your patience with this issue is appreciated:

Course A    –    May 31 – Jun 14
Course B    –    Jun 15 – Jun 29
Course C    –    Jun 30 – Jul 14
Course D    –    Jul 15 – Jul 29
Course E    –    Jul 30 – Aug 13
Course F    –    Aug 14 – Aug 22

It’s a really amazing place, the staff are really helpful and understanding and they have great experience. An amazing way to spend two weeks.

Jack Robert